Patient Care


We are dedicated to improving patients’ lives, creating a worthwhile future, providing the highest quality in state-of-the-art renal dialysis.

For over 30 years, Fresenius Medical Care has been setting the standards in renal dialysis, operating at all levels of care. As a manufacturer of a full range
of dialysis products and as a service provider operating over 2,800 centres in nearly 40 countries worldwide, Fresenius Medical Care partners with healthcare services to provide tailor-made therapy options for more than 228,000 patients around the world.

Countries with Fresenius Medical Care dialysis centres*


*in Brazil via franchise centres

Fresenius Medical Care’s unique approach to patient care in North America is called UltraCare®.

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Fresenius Medical Care North America provides ongoing dialysis
treatment for more than 144,000 patients through the network of more than 1,800 facilities nationwide, making it the largest provider of such renal services in North America. More than 35,000 employees share a commitment to deliver the highest quality care.

Fresenius Medical Care North America is the exclusive provider of UltraCare - our unique approach to patient care. It represents our commitment to deliver excellent medical care to patients through innovative and efficient programs, the latest technology, continuous quality improvement and a focus on superior customer service.

UltraCare is delivered by highly trained staff, and demonstrated through dedication, leadership and compassion by every team member, every day, based on our Core Values: Quality, Honesty and Integrity, Innovation and Improvement, Respect and Dignity, Teamwork, and People Make the Difference. The key elements of UltraCare are: Clinical Leadership; Continuous Quality Improvement; Superior Customer Service; Team Approach to Care; Patient-Centered Care; Innovative Technology. The result: better outcomes and more satisfied patients.

www.ultracare-dialysis.com


In Europe, South America and Asia Pacific this service from Fresenius Medical Care is called NephroCare.

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Fresenius Medical Care is the committed partner in renal care - dedicated to providing complete renal replacement therapy at the point of care.

Our dialysis centres in Europe, Middle East, Africa, Latin America and Asia Pacific provide dialysis services in more than 35 countries with NephroCare as our service brand.

NephroCare is an explicit commitment to excellence in renal patient care focusing efforts on three core elements:

Our dialysis centres
The first centre opened 1994 in Hungary. Today, Fresenius Medical Care is treating more than 85,000 patients in over 1.000 dialysis centres, providing more than 5,900,000 treatments/ half-year in more than 35 countries. This enormous growth is the result of massive and sustained investment in state-of-the-art centres and technologies. The uniform enforcement of strict safety and quality guidelines takes on an ever increasing importance as we increase in size and capacity. Safety standards and quality guidelines have to be implemented and continuously monitored at all centres in accordance with Fresenius Medical Care's high quality standards.

Our employees
NephroCare has over 23,600 staff committed to delivering the highest possible quality of care. We are aware of our responsibility to empower our staff through a modern cooperative working environment, including our employees in organisational and work related decision, making and enabling
a continuous professional and social development.

Our patients
All that we do within NephroCare is focused upon providing our patients with a better quality of life. Fresenius Medical Care works to provide the appropriate renal care for each patient, using advanced technologies to enable the best therapies, while taking the time to listen to patients and understand their needs. Only then, we can ensure high-quality care and empower patients to take over responsibility.

NephroCare’s commitment to excellence and the resulting comprehensive business model drives us to work closely with the healthcare authorities to ensure affordable renal care. Now and in the future, for the maximum possible number of patients.

Fresenius Medical Care is continuously developing innovative concepts for a sustainable future while focusing on proven quality in renal therapy.

NephroCare in Europe, Middle East, Africa and Latin America
www.nephrocare.com

NephroCare in Asia Pacific
www.nephrocareasia.com

 



Thank you for visiting our website www.fmc-ag.com.

For further questions please send us an e-mail:


dialysis-marketing@fmc-ag.com

® Fresenius Medical Care
Else-Kröner-Strasse 1
61352 Bad Homburg v.d.H.
Tel. +49 (0)6172-609-0
Germany